Gedam Vidyadhar, Raut Rakesh, Inamdar Zeeshan, Narkhede Balkrishna, Dharaskar Swapnil, Narvane Vaibhav
National Institute of Industrial Engineering (NITIE) Mumbai Maharashtra India.
KJ Somaiya College of Engineering Mumbai Maharashtra India.
J Multi Criteria Decis Anal. 2022 Jan-Apr;29(1-2):135-149. doi: 10.1002/mcda.1763. Epub 2021 Aug 5.
The prosed study aims to provide COVID-19 critical success factors (CSF) associated with pandemic circumstances in the Indian healthcare industry (HCI). The CSF was identified via expert team inputs and a detailed literature review. The Decision-Making Trial and Evaluation Laboratory (DEMATEL) method is used to determine the causal relationship between identified CSF. The methodology was supported by the case study of the Indian HCI. A total of 15 CSF in the Indian HCI during COVID-19 are identified and prioritized using the DEMATEL method. The findings indicate that the high-quality personal protective equipment (PPEs; LC8) and testing laboratories/facilities, centres, and kits (LC15) are the significant cause, and appropriate healthcare laws (LC13) are the least effect group. The study shows that policy and decision-makers need to emphasize on LC8 and LC15 CSF in the Indian HCI and act accordingly to win the battle against post-COVID-19 circumstance. The policy/decision-makers and healthcare administrations can identify the CSF and focus on that particular CSF. The identified CSF will help policy and decision-makers swiftly build up the HCI to cope with the future pandemic.
拟议中的研究旨在提供与印度医疗保健行业（HCI）大流行情况相关的新冠肺炎关键成功因素（CSF）。关键成功因素是通过专家团队的意见和详细的文献综述确定的。采用决策试验与评价实验室（DEMATEL）方法来确定已识别的关键成功因素之间的因果关系。该方法得到了印度医疗保健行业案例研究的支持。使用DEMATEL方法识别并确定了新冠肺炎疫情期间印度医疗保健行业的15个关键成功因素的优先级。研究结果表明，高质量的个人防护装备（PPEs；LC8）以及检测实验室/设施、中心和试剂盒（LC15）是重要原因，而适当的医疗保健法律（LC13）是影响最小的因素组。该研究表明，政策制定者和决策者需要在印度医疗保健行业中强调关键成功因素LC8和LC15，并据此采取行动，以赢得抗击新冠肺炎疫情后形势的战斗。政策/决策者和医疗保健管理部门可以识别关键成功因素并专注于特定的关键成功因素。已识别的关键成功因素将有助于政策制定者和决策者迅速加强医疗保健行业，以应对未来的大流行。
