Altuntas Fatma, Gok Mehmet Sahin
Department of Management, Gebze Technical University, Kocaeli, Turkey.
Int J Hosp Manag. 2021 Jan;92:102719. doi: 10.1016/j.ijhm.2020.102719. Epub 2020 Nov 2.
Countries' most effective methods to reduce the impact of outbreaks are quarantine the regions during the pandemic periods. Quarantine decisions during a pandemic directly affect the hospitality industry. There is no universal guideline regarding the quarantine decision during a pandemic. There is a gap in the literature on making the right quarantine decisions to decrease the negative effect of a pandemic on the hospitality industry. To fill this gap, this study uses a decision-making trial and evaluation laboratory (DEMATEL) method to help countries for quarantine decisions due to the COVID-19 pandemic. One of the critical hospitality industry indicators is the inter-regional travel flow between regions for local tourism. Data from the household domestic tourism survey obtained from the Turkish Statistical Institute (TurkStat) is used to acquire the number of people entering and exiting among regions. This study's findings indicate that Istanbul has an essential impact on Turkey's rest. The results also demonstrate that the DEMATEL method provides convenient solutions for quarantine decisions during a pandemic. The DEMATEL application results concerning the COVID-19 pandemic effect might shed light on the hospitality industry's prospects and challenges. This study's findings might be adopted to prepare the hospitality industry for the COVID-19 pandemic and similar pandemic.
各国减少疫情影响的最有效方法是在疫情期间对相关地区实施隔离。疫情期间的隔离决策直接影响酒店业。关于疫情期间的隔离决策,目前尚无通用指南。在做出正确的隔离决策以减少疫情对酒店业的负面影响方面,文献存在空白。为填补这一空白,本研究采用决策试验与评价实验室(DEMATEL)方法,以帮助各国针对新冠疫情做出隔离决策。酒店业的关键指标之一是地区间本地旅游的区域间旅游流量。本研究使用了从土耳其统计局(TurkStat)获得的家庭国内旅游调查数据,以获取各地区之间的进出人数。本研究结果表明,伊斯坦布尔对土耳其其他地区有重大影响。结果还表明,DEMATEL方法为疫情期间的隔离决策提供了便捷的解决方案。DEMATEL关于新冠疫情影响的应用结果可能会为酒店业的前景和挑战提供启示。本研究结果可用于帮助酒店业为新冠疫情及类似疫情做好准备。