Paek Seung Yeop, Nalla Mahesh K, Lee Julak, Gurinskaya Anna
Department of Criminal Justice, California State University, East Bay, 25800 Carlos Bee Boulevard, Hayward, CA 94542 USA.
School of Criminal Justice, Michigan State University, 655 Auditorium Road, East Lansing, MI 48824 USA.
Secur J. 2022;35(4):1047-1066. doi: 10.1057/s41284-021-00313-2. Epub 2021 Aug 24.
The present research examined the determinants of private security officers' job satisfaction. Specifically, the impact of perceived citizen views and supervisor support on job satisfaction was explored while investigating the mediating effect of self-legitimacy. A convenience sample of South Korean private security officers were explored by using a paper-and-pencil questionnaire and in-depth interviews. The results showed that perceived citizen views and supervisor support positively affected self-legitimacy and job satisfaction, and self-legitimacy mediated the impact of perceived citizen views on job satisfaction. This research contributes to the job satisfaction and private security literature as no prior studies have assessed the influence of perceived citizen views, supervisor support, and self-legitimacy on the job satisfaction of private security officers. Policy implications and future research directions are discussed.
本研究考察了私人保安人员工作满意度的决定因素。具体而言，在探究自我合法性的中介作用时，探讨了感知到的公民看法和上级支持对工作满意度的影响。通过纸质问卷和深度访谈，对韩国私人保安人员的便利样本进行了研究。结果表明，感知到的公民看法和上级支持对自我合法性和工作满意度有积极影响，且自我合法性在感知到的公民看法对工作满意度的影响中起中介作用。本研究对工作满意度和私人保安领域的文献有所贡献，因为此前尚无研究评估过感知到的公民看法、上级支持和自我合法性对私人保安人员工作满意度的影响。文中还讨论了政策含义和未来的研究方向。
