Ackermans Thijs, Cremers Paul, Dingemans Janne, Ou Carol, Verheij Marcel, Jacobs Maria
Department of Radiation Oncology (Maastro), GROW Research Institute for Oncology and Reproduction, Maastricht University Medical Centre+, Maastricht, the Netherlands.
Tilburg School of Economics and Management, Tilburg University, Tilburg, the Netherlands.
Tech Innov Patient Support Radiat Oncol. 2025 Jun 4;34:100319. doi: 10.1016/j.tipsro.2025.100319. eCollection 2025 Jun.
Technological advancements have the potential to mitigate RTT shortages, burnout levels, and turnover rates. However, it is unclear if RTTs currently experience technostress (stress or anxiety from being overwhelmed by technology) and how extensive digital tool usage impacts key job performance indicators (e.g., job engagement, satisfaction, and turnover intentions). This study investigates the impact of digital tools used and expected digital transformation on RTTs' technostress and key job performance indicators.
A survey was distributed to RTTs across all Dutch radiotherapy centers, resulting in 265 respondents. The survey included validated questionnaires on digital tool use, technostress, job autonomy, innovative work behavior and job performance indicators. Relationships were assessed using linear regression models and paired samples T-tests (p < 0.05).
The number of digital tools used had no significant effect (p < 0.05) on key job performance indicators and was not related to technostress. Technostress negatively impacted key job performance indicators, but explained less than 7 % of the variance. Other factors, such as job autonomy, had a greater influence. When presented with a description of the future perspective of their job role after the expected digital transformation, RTTs reported small declines in key job performance indicators.
Current RTT performance is not affected by the number of digital tools used, as RTTs are used to working with digital tools. RTTs showed no technostress. After the predicted digital transformation RTTs remained satisfied and engaged. Ensuring RTTs feel skilled and empowered with decision-making authority is crucial before introducing new digital tools.
技术进步有可能缓解放射治疗技师（RTT）短缺、职业倦怠水平和人员流动率。然而，目前尚不清楚RTT是否经历技术压力（因技术过载而产生的压力或焦虑），以及广泛使用数字工具如何影响关键工作绩效指标（如工作投入度、满意度和离职意向）。本研究调查了所使用的数字工具以及预期的数字转型对RTT技术压力和关键工作绩效指标的影响。
向荷兰所有放射治疗中心的RTT发放了一份调查问卷，共获得265名受访者。该调查包括关于数字工具使用、技术压力、工作自主性、创新工作行为和工作绩效指标的经过验证的问卷。使用线性回归模型和配对样本T检验（p < 0.05）评估关系。
所使用的数字工具数量对关键工作绩效指标没有显著影响（p < 0.05），且与技术压力无关。技术压力对关键工作绩效指标有负面影响，但解释的方差不到7%。其他因素，如工作自主性，有更大的影响。当向RTT介绍预期数字转型后其工作角色的未来前景描述时，他们报告关键工作绩效指标略有下降。
当前RTT的绩效不受所使用数字工具数量的影响，因为RTT已习惯使用数字工具。RTT没有表现出技术压力。在预测的数字转型后，RTT仍然感到满意并保持投入。在引入新数字工具之前，确保RTT感到有技能并拥有决策权至关重要。
