Ndlela Mpumelelo Goodwill, Wang Chia-Hui, Kuo Nai-Wen, Sibandze Bongani, Mpala Qhubekani, Williams Victor
School of Healthcare Administration, College of Management, Taipei Medical University, Taipei, Taiwan.
Access to Medicine, Clinton Health Access Initiative, Mbabane, Kingdom of Eswatini.
PLoS One. 2025 Jun 25;20(6):e0325292. doi: 10.1371/journal.pone.0325292. eCollection 2025.
This primary study assessed the patient safety culture in five major public government hospitals in Eswatini. A cross-sectional survey was conducted among hospital employees using the validated Hospital Survey on Patient Safety Culture (HSOPSC) developed by the Agency for Healthcare Research and Quality (AHRQ). The average positive patient safety culture (PSC) score was 43%. The highest-rated composite was "teamwork within units" (75%), while the lowest-rated was "staffing" (25%). All 11 PSC composites scored below the 2018 AHRQ survey benchmarks. These findings underscore the need for significant improvements in PSC across Eswatini's hospitals. Additionally, the study revealed a lack of robust patient safety reporting systems in the five hospitals, which hinders efforts to address safety issues and reduce medical errors.
这项初步研究评估了斯威士兰五家主要政府公立医院的患者安全文化。采用美国医疗保健研究与质量局(AHRQ)开发的经过验证的《患者安全文化医院调查》(HSOPSC)对医院员工进行了横断面调查。患者安全文化(PSC)的平均积极得分是43%。评分最高的综合指标是“科室内部团队合作”(75%),而评分最低的是“人员配备”(25%)。所有11项PSC综合指标的得分均低于2018年AHRQ调查基准。这些发现突出表明,斯威士兰各医院的患者安全文化亟需大幅改善。此外,研究还发现这五家医院缺乏健全的患者安全报告系统,这阻碍了处理安全问题和减少医疗差错的工作。