Casiraghi Chiara, Chiarelli Simone, Gifuni Giuseppina, Fici Alessandro, Bilucaglia Marco, Jacomuzzi Alessandra Cecilia, Micheletto Valeria, Zito Margherita, Russo Vincenzo
Behavior and Brain Lab IULM - Neuromarketing Research Center, Università IULM, Milan, Italy.
Department of Business, Law, Economics and Consumer Behaviour "Carlo A. Ricciardi", Università IULM, Milan, Italy.
PLoS One. 2025 Jun 26;20(6):e0325804. doi: 10.1371/journal.pone.0325804. eCollection 2025.
Nudge has proven effective in promoting healthier eating, especially in academic environments. However, its application in vending machines has not been extensively studied yet, with existing studies focusing on choice and overlooking the emotional and cognitive responses to these interventions. Our research explored how visual and olfactory nudges (and a combination of both) can encourage healthier choices in university vending machines, and examined the related emotional and cognitive reactions, adopting a consumer neuroscience approach. It encompassed three distinct analysis levels: behavioral (snack choice), neurophysiological (emotional and cognitive reactions assessed through skin conductance and electroencephalography), and attentional (visual attention on snacks evaluated via eye-tracking). The findings revealed that while visual and olfactory nudges, when considered individually, were associated with an increased likelihood of making healthier choices, their combined effect was not significant. Skin conductance indicated that olfactory and combined nudge interventions induced relaxation, potentially promoting healthier choices. Electroencephalography results suggested a reduced motivational approach toward snacks when both nudges were combined. Eye-tracking indicated that individuals pay heightened attention to healthy snacks when positioned at eye level, however, this can also be affected by the nudge condition. Our findings suggest that implementing visual or olfactory nudges alone may promote healthier choices in vending machines, whereas combining them may lessen their impact, and corroborate the importance of positioning target products in locations where they are readily visible to consumers. These insights enhance our understanding of the emotional, cognitive, and attentional components behind nudge interventions and offer practical strategies for promoting healthier eating habits.
已证明,助推在促进健康饮食方面很有效,尤其是在学术环境中。然而,其在自动售货机中的应用尚未得到广泛研究,现有研究聚焦于选择,却忽视了对这些干预措施的情感和认知反应。我们的研究采用消费者神经科学方法,探究视觉和嗅觉助推(以及两者的组合)如何在大学自动售货机中鼓励更健康的选择,并研究相关的情感和认知反应。它涵盖三个不同的分析层面:行为层面(零食选择)、神经生理层面(通过皮肤电传导和脑电图评估情感和认知反应)和注意力层面(通过眼动追踪评估对零食的视觉注意力)。研究结果显示,虽然视觉和嗅觉助推单独考虑时,与做出更健康选择的可能性增加有关,但其综合效果并不显著。皮肤电传导表明,嗅觉和组合助推干预会引起放松,可能促进更健康的选择。脑电图结果表明,两种助推结合时,对零食的动机性趋近会降低。眼动追踪表明,当健康零食放置在视线水平时,个体对其关注度会提高,然而,这也可能受助推条件的影响。我们的研究结果表明,单独实施视觉或嗅觉助推可能会在自动售货机中促进更健康的选择,而将它们结合起来可能会降低其影响,并证实将目标产品放置在消费者容易看到的位置的重要性。这些见解加深了我们对助推干预背后的情感、认知和注意力成分的理解,并为促进更健康的饮食习惯提供了实用策略。