Li Xiangyu, Inthurit Danaikrit, Wu MaoChun, Qiu Linjun
Faculty of Management and Economics, Chuxiong Normal University, Chuxiong, Yunnan Province, China.
International College, Maejo University, Chiang Mai, Thailand.
PLoS One. 2025 Jun 26;20(6):e0326329. doi: 10.1371/journal.pone.0326329. eCollection 2025.
Numerous Chinese Time-Honored Brands are facing decline due to their limited ability to adapt to rapidly changing environments. This study identifies the core barrier as a lack of focus on developing Sustainable Marketing Capability (SMC) within the firms that own these brands. While prior research has examined the link between general marketing capabilities and corporate performance, limited attention has been paid to SMC and its effects. To address this gap, we investigated both the antecedents and outcomes of SMC. Drawing on survey data from managers and selected employees at 47 heritage enterprises in Southwest China, all of which own China Time-Honored Brands, our findings reveal that ambidextrous marketing-comprising proactive marketing exploration and exploitation-significantly enhances SMC. In turn, SMC positively impacts corporate performance and mediates the relationship between ambidextrous marketing and performance by strengthening firms' responsiveness to market and policy conditions. This study provides actionable strategies for heritage enterprises seeking to build sustainable marketing capabilities and offers practical insights into maintaining competitiveness and achieving long-term success.
众多中华老字号正因其适应快速变化环境的能力有限而面临衰落。本研究确定核心障碍在于拥有这些品牌的企业缺乏对发展可持续营销能力(SMC)的关注。虽然先前的研究考察了一般营销能力与企业绩效之间的联系,但对可持续营销能力及其影响的关注有限。为填补这一空白,我们调查了可持续营销能力的前因和后果。基于对中国西南地区47家拥有中华老字号的传统企业的经理和部分员工的调查数据,我们的研究结果表明,包含积极的营销探索和利用的二元性营销显著增强了可持续营销能力。反过来,可持续营销能力对企业绩效产生积极影响,并通过增强企业对市场和政策条件的响应能力来调节二元性营销与绩效之间的关系。本研究为寻求建立可持续营销能力的传统企业提供了可操作的策略,并为保持竞争力和实现长期成功提供了实用见解。