Nardell Maria F, Gandhi Malini M, Lee Barbara Sarnoff, Wasserman Amy
Medicine, Beth Israel Deaconess Medical Center, Boston, Massachusetts, United States of America.
Medicine, Brigham and Women's Hospital, Boston, Massachusetts, United States of America.
PLoS One. 2025 Jun 27;20(6):e0327384. doi: 10.1371/journal.pone.0327384. eCollection 2025.
Oral storytelling events for healthcare professionals are gaining in popularity, yet evaluation of these initiatives is scarce. We designed and assessed the impact of a hospital-wide storytelling event at an academic medical center in New England. This study was grounded in social constructivism, which posits that knowledge and collaborative meaning-making are socially constructed through interpersonal interactions and shared language. Stories were solicited from interdisciplinary staff on a theme, and six selected storytellers were paired with coaches. The hybrid in-person/virtual event was held in 2021. Attendees were invited to complete a post-event survey, as well as a semi-structured interview or written response. Storytellers were invited to reflect via a post-event focus group or written responses. Qualitative data were coded using a mixed inductive and deductive content analytic approach. Survey data were analyzed using descriptive statistics. The storytellers included representation from internal and emergency medicine, nursing, infrastructure project management, and research administration. The 155 attendees included 25 in-person/130 virtual. Qualitative data (nine participants) revealed that sharing stories fostered interpersonal connection and a sense of common humanity, enhanced by the storytellers' vulnerability and diversity. Storytellers valued coaches' emotional and creative support in co-creating stories with them. Lastly, the event was felt to strengthen the hospital community. These themes were echoed in the survey data (30 participants): > 75% of respondents indicated that the event helped them reflect on their values, connect with others, and access a sense of purpose. A multidisciplinary hospital-wide oral storytelling event is one way to enhance self-reflection, interpersonal connection, and a sense of community among healthcare professionals.
面向医疗保健专业人员的口头讲故事活动越来越受欢迎,但对这些活动的评估却很少。我们设计并评估了新英格兰一家学术医疗中心举办的全院范围讲故事活动的影响。本研究基于社会建构主义,该理论认为知识和协作意义的构建是通过人际互动和共享语言在社会中建构的。我们围绕一个主题向跨学科工作人员征集故事,并为六位选定的讲故事者配备了教练。2021年举办了线下/线上混合活动。邀请与会者完成活动后的调查问卷以及半结构化访谈或书面回复。邀请讲故事者通过活动后的焦点小组或书面回复进行反思。定性数据采用归纳和演绎相结合的内容分析方法进行编码。调查数据采用描述性统计进行分析。讲故事者包括内科和急诊科、护理、基础设施项目管理以及研究管理部门的代表。155名与会者中,25人线下参与/130人线上参与。定性数据(9名参与者)显示,分享故事促进了人际联系和共同的人性意识,讲故事者的脆弱性和多样性进一步强化了这种意识。讲故事者重视教练在与他们共同创作故事时给予的情感和创造性支持。最后,大家认为该活动加强了医院社区的凝聚力。这些主题在调查数据(30名参与者)中也得到了呼应:超过75%的受访者表示,该活动帮助他们反思自己的价值观、与他人建立联系并找到使命感。全院范围的多学科口头讲故事活动是增强医疗保健专业人员自我反思、人际联系和社区意识的一种方式。