Zhang Jianhua, Cao Ziao, Zhou Xiaoqian, Liu Jinyan, Jia Hongyu, Alam Sajjad
School of Management, Zhengzhou University, Zhengzhou, Henan, China.
Sci Rep. 2025 Jul 31;15(1):28017. doi: 10.1038/s41598-025-13467-5.
The primary objective of this paper is to examine the impact of a five-dimensional framework (subjective norms, face concern, reciprocal benefit, psychological ownership of knowledge, and execution cost) on the two dimensions of knowledge sharing within the pharmaceutical logistics industry, namely common knowledge sharing (CKS) and key knowledge sharing (KKS). Furthermore, it seeks to determine whether CKS and KKS contribute to enhanced employee innovative behavior (IB). These findings are based on a questionnaire survey of 527 employees at eight pharmaceutical logistics companies. The study employs structural equation modeling to evaluate the research model's underlying assumptions based on the hierarchy of needs theory and social exchange theory. The presence of subjective norms and reciprocal benefit demonstrates a beneficial influence on both CKS and KKS. Face concern exhibits a favorable impact solely on CKS without notable consequences for KKS. Conversely, psychological ownership of knowledge yields no influence on CKS but positively affects KKS. Execution cost, on the other hand, exerts a detrimental effect on both CKS and KKS. Additionally, the findings suggest that both CKS and KKS positively correlate with employee innovative behavior, with KKS exerting a more significant influence. This study investigated the mechanism of the five factors affecting knowledge sharing in greater depth than previous research, thereby providing a framework for future research in the field of knowledge sharing. It deduces the relationship between knowledge sharing and employee creativity based on previous research, refines the two dimensions of knowledge sharing (CKS and KKS), and analyses the impact of knowledge sharing on the creativity of individual employees. Based on the research findings, this study proposes managerial practices to facilitate knowledge sharing within organizations: developing integrated knowledge sharing platforms, establishing a systematic reward-punishment mechanism, and fostering a knowledge sharing-oriented organizational culture.
本文的主要目的是检验一个五维框架（主观规范、面子关注、互惠互利、知识心理所有权和执行成本）对医药物流行业内知识共享的两个维度，即常识共享（CKS）和关键知识共享（KKS）的影响。此外，它试图确定CKS和KKS是否有助于增强员工创新行为（IB）。这些发现基于对八家医药物流企业527名员工的问卷调查。该研究采用结构方程模型，基于需求层次理论和社会交换理论评估研究模型的潜在假设。主观规范和互惠互利的存在对CKS和KKS都显示出有益的影响。面子关注仅对CKS有积极影响，对KKS没有显著影响。相反，知识心理所有权对CKS没有影响，但对KKS有积极影响。另一方面，执行成本对CKS和KKS都有不利影响。此外，研究结果表明，CKS和KKS都与员工创新行为呈正相关，其中KKS的影响更为显著。本研究比以往研究更深入地探究了影响知识共享的五个因素的机制，从而为知识共享领域的未来研究提供了一个框架。它基于以往研究推断了知识共享与员工创造力之间的关系，细化了知识共享的两个维度（CKS和KKS），并分析了知识共享对个体员工创造力的影响。基于研究结果，本研究提出了促进组织内知识共享的管理实践：开发集成知识共享平台、建立系统的奖惩机制以及培育以知识共享为导向的组织文化。
