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医护人员在新冠疫情期间使用心理自我监测应用程序的体验:混合方法研究

Health Care Workers' Experience With a Psychological Self-Monitoring App During the COVID-19 Pandemic: Mixed Methods Study.

作者信息

Khaldoun Lydia, Bellemare Francois, Genest Christine, Bergeron Nicolas, Geoffrion Steve

机构信息

Centre de recherche de l'Institut universitaire en santé mentale de Montréal, Montreal, QC, Canada.

École de psychoéducation, Faculté des arts et des sciences, Université de Montréal, Montreal, QC, Canada.

出版信息

JMIR Mhealth Uhealth. 2025 Aug 7;13:e70412. doi: 10.2196/70412.


DOI:10.2196/70412
PMID:40773744
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC12371282/
Abstract

BACKGROUND: Health care workers (HCWs) are at risk of experiencing psychological distress, particularly during the COVID-19 pandemic. Psychological self-monitoring apps may contribute to reducing symptoms of depression, anxiety, and trauma exposure by enhancing emotional self-awareness. This study focused on how a basic psychological self-monitoring app was experienced by HCWs during the COVID-19 pandemic in Quebec by exploring users' experience and factors contributing to their adherence. OBJECTIVE: This study aimed to explore HCWs' experiences with a psychological self-monitoring app, including if their satisfaction with the app, their perception of its contribution to self-awareness, and their experience of distress influenced their adherence to the app. METHODS: HCWs in Quebec were invited to respond weekly to questions about their well-being via a mobile app. A convergent mixed methods design was used. Sample data (N=424) were collected from the app, a postparticipation questionnaire was administered, and 30 semistructured interviews were conducted. Correlations and hierarchical multiple regression models were conducted to examine possible factors influencing participants' adherence, and a thematic analysis was used to further explore their experience. RESULTS: Over a 12-week-period, mean adherence to the psychological self-monitoring app was 74.5% (SD 29.4%) and mean satisfaction was 80% (SD 20%). Most participants perceived that the app contributed moderately (165/418, 39.5%) or a lot (140/418, 33.5%) to enhancing their self-awareness. The significant regression model (F=6.59; P<.001) suggested that around 7.6% of adherence variation could be explained by satisfaction (β=.16; t=3.14; P=.002) and the app's perceived contribution to self-awareness (β=.15; t=2.88; P=.004). Biological sex (369/419, 88.1% female and 50/419, 11.9% male), age (mean 40.8, SD 9.9 y), and the experience of psychological distress at least once in 12 weeks (228/420, 54.3%) were not statistically significant predictors of adherence. Emergent themes from the 30 interviews highlighted participants' experiences. Psychological self-monitoring was seen as an introspective practice, with reports of enhanced self-awareness and self-care practices. Interviewees generally considered the app as practical, but it did not suit everyone's preferences. Potential app enhancements were provided by the participants. CONCLUSIONS: A simple psychological self-monitoring app could be an interesting tool for HCWs who wish to improve their self-awareness and prevent psychological distress, particularly in health crises such as pandemics.

摘要

背景:医护人员面临心理困扰的风险,尤其是在新冠疫情期间。心理自我监测应用程序可能有助于通过增强情绪自我意识来减轻抑郁、焦虑和创伤暴露症状。本研究聚焦于在魁北克新冠疫情期间医护人员对一款基本心理自我监测应用程序的体验,通过探索用户体验以及影响其坚持使用的因素来进行研究。 目的:本研究旨在探索医护人员对心理自我监测应用程序的体验,包括他们对该应用程序的满意度、对其对自我意识贡献的认知以及他们的困扰体验是否影响其对该应用程序的坚持使用。 方法:邀请魁北克的医护人员通过一款移动应用程序每周回答有关其幸福感的问题。采用了收敛性混合方法设计。从该应用程序收集样本数据(N = 424),进行参与后问卷调查,并进行了30次半结构化访谈。进行相关性和分层多元回归模型分析以检查影响参与者坚持使用的可能因素,并采用主题分析进一步探索他们的体验。 结果:在为期12周的时间里,对心理自我监测应用程序的平均坚持使用率为74.5%(标准差29.4%),平均满意度为80%(标准差20%)。大多数参与者认为该应用程序对增强他们的自我意识有一定贡献(165/418,39.5%)或有很大贡献(140/418,33.5%)。显著回归模型(F = 6.59;P <.001)表明,约7.6%的坚持使用差异可由满意度(β =.16;t = 3.14;P =.002)和该应用程序对自我意识的感知贡献(β =.15;t = 2.88;P =.004)来解释。生物性别(369/419,88.1%为女性,50/419,11.9%为男性)、年龄(平均40.8岁;标准差9.9岁)以及在12周内至少有一次心理困扰体验(228/420,54.3%)并非坚持使用该应用程序的统计学显著预测因素。30次访谈中出现的主题突出了参与者的体验。心理自我监测被视为一种内省练习,有增强自我意识和自我护理实践的报告。受访者普遍认为该应用程序实用,但并不适合每个人的偏好。参与者提出了对该应用程序潜在的改进建议。 结论:一款简单的心理自我监测应用程序对于希望提高自我意识并预防心理困扰的医护人员来说可能是一个有趣的工具,特别是在疫情等健康危机期间。

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本文引用的文献

[1]
Psychological health among healthcare professionals during COVID-19 pandemic: An updated meta-analysis.

Indian J Psychiatry. 2024-5

[2]
Process evaluation of PsyCovidApp, a digital tool for mobile devices aimed at protecting the mental health of healthcare professionals during the COVID-19 pandemic: a mixed method study.

Front Psychol. 2024-3-21

[3]
Mental health status and related factors influencing healthcare workers during the COVID-19 pandemic: A systematic review and meta-analysis.

PLoS One. 2024

[4]
Smartphone app aesthetics influence users' experience and performance.

Front Psychol. 2023-6-14

[5]
Longitudinal assessment and determinants of short-term and longer-term psychological distress in a sample of healthcare workers during the COVID-19 pandemic in Quebec, Canada.

Front Psychiatry. 2023-5-18

[6]
Psychosocial interventions for healthcare workers during the COVID-19 pandemic: rapid review and meta-analysis.

Wien Med Wochenschr. 2024-3

[7]
Age differences in psychological distress during the COVID-19 pandemic: March 2020 - June 2021.

Front Psychol. 2023-2-6

[8]
The Usability, Feasibility, Acceptability, and Efficacy of Digital Mental Health Services in the COVID-19 Pandemic: Scoping Review, Systematic Review, and Meta-analysis.

JMIR Public Health Surveill. 2023-2-13

[9]
Understanding users' perspectives on mobile apps for anxiety management.

Front Digit Health. 2022-9-1

[10]
Assessment of Psychological Distress in Health Care Workers During the First two Waves of COVID-19: A Follow-up of a Canadian Longitudinal Study.

Chronic Stress (Thousand Oaks). 2022-6-21

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