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马来西亚公共医疗机构助理医务人员职业倦怠与应对策略之间的关系。

Relationships between burnout and coping strategies among assistant medical officers in Malaysian public healthcare facilities.

作者信息

Zakaria Nor Haniza, Zakaria Nursyahda, Lee Kun Yun

机构信息

Institute for Health Management, National Institutes of Health, Ministry of Health, Shah Alam, Malaysia.

出版信息

Sci Rep. 2025 Aug 17;15(1):30058. doi: 10.1038/s41598-025-14036-6.

Abstract

Assistant Medical Officers (AMOs) in Malaysia, similar to physician assistants elsewhere, are predisposed to burnout due to stressors as healthcare frontliners. This study determined the prevalence, risk factors, and coping strategies of burnout among AMOs in Malaysia. A nationwide cross-sectional study was conducted between August and November 2019, involving 2,033 AMOs from 32 public hospitals and 28 district health offices recruited via multi-stage stratified sampling. Burnout was assessed using MBI-HSS (MP) while coping strategies were evaluated using Brief COPE. Complex sampling analysis was performed using IBM SPSS Version 26. Among 1,839 respondents, one-third (n = 584, 30.3%) experienced burnout. AMOs who were younger [AOR = 4.69 (95% CI: 1.14, 19.22)], having comorbidities [AOR = 2.46 (95% CI: 1.09, 5.51)], and with higher education [AOR = 2.65 (95% CI: 1.26, 5.55)] were associated with higher risks of burnout. Conversely, hospital AMOs had 27% lower odds of experiencing burnout than clinic AMOs [AOR = 0.73 (95% CI: 0.55, 0.98)]. Problem-focused coping strategies were protective against two burnout domains: high depersonalisation [r (1839) = 0.10, p < 0.001] and low personal accomplishment [ r (1839) = 0.30, p < 0.001]. In contrast, the use of emotion-focused and dysfunctional coping strategies was detrimental in view of their significant correlations with burnout and its domains. Regular burnout surveillance is crucial for identifying at-risk AMOs and providing timely support to mitigate burnout and promote well-being. By implementing proactive organisational initiatives, AMOs can be empowered with the knowledge of diverse coping mechanisms and application of effective coping strategies, thereby preventing burnout. Institutional-level stakeholders' support is crucial to complement individual empowerment in cultivating resilient healthcare workforces.

摘要

马来西亚的助理医务人员(AMO)与其他地方的医师助理类似,作为医疗一线人员,由于压力源,他们容易产生职业倦怠。本研究确定了马来西亚助理医务人员职业倦怠的患病率、风险因素和应对策略。2019年8月至11月进行了一项全国性横断面研究,通过多阶段分层抽样,从32家公立医院和28个地区卫生办公室招募了2033名助理医务人员。使用MBI-HSS(MP)评估职业倦怠,同时使用简易应对方式问卷评估应对策略。使用IBM SPSS 26版进行复杂抽样分析。在1839名受访者中,三分之一(n = 584,30.3%)经历了职业倦怠。年龄较小的助理医务人员[AOR = 4.69(95%CI:1.14,19.22)]、患有合并症的助理医务人员[AOR = 2.46(95%CI:1.09,5.51)]以及受过高等教育的助理医务人员[AOR = 2.65(95%CI:1.26,5.55)]职业倦怠风险较高。相反,医院的助理医务人员经历职业倦怠的几率比诊所的助理医务人员低27%[AOR = 0.73(95%CI:0.55,0.98)]。以问题为中心的应对策略对两个职业倦怠领域具有保护作用:高度的去个性化[r(1839)= 0.10,p < 0.001]和低个人成就感[r(1839)= 0.30,p < 0.001]。相比之下,使用以情绪为中心和功能失调的应对策略是有害的,因为它们与职业倦怠及其领域存在显著相关性。定期进行职业倦怠监测对于识别有风险的助理医务人员以及提供及时支持以减轻职业倦怠和促进幸福感至关重要。通过实施积极的组织举措,可以使助理医务人员了解各种应对机制并应用有效的应对策略,从而预防职业倦怠。机构层面利益相关者的支持对于补充个人能力以培养有复原力的医疗劳动力至关重要。

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