Olatunji Samuel A, Nguyen Vy, Cao Yi, Evans Henry, Evans Jane, Edsinger Aaron, Kemp Charles C, Rogers Wendy A
University of Illinois Urbana-Champaign, Champaign, Urbana, IL, USA.
Hello Robot, Martinez, CA, USA.
Proc Hum Factors Ergon Soc Annu Meet. 2023 Sep;67(1):2545-2551. doi: 10.1177/21695067231205566. Epub 2023 Nov 22.
Assistive robots have the potential to support independence for older adults with mobility limitations and to alleviate the demands of their care partners. Several design considerations are required to ensure that the users can successfully rely on the robot to carry out their tasks. Therefore, building trustworthy robots is necessary for wider acceptance of these assistive robots. Using a participatory design approach, we assessed various aspects involved in advancing the design of a trustworthy robot in home environments. This is a case study focused on supporting an older adult with mobility limitations and his care partner. Through several iterations of co-active development as a team, most of the tasks were accomplished to meet the needs of the older adult couple interacting with the robot. Our approach highlighted usability challenges, the merits of a multidimensional approach in evaluating trust, and co-design strategies to improve the trustworthiness of the robot.
辅助机器人有潜力支持行动不便的老年人实现独立，并减轻其护理伙伴的负担。为确保用户能够成功地依靠机器人执行任务，需要考虑几个设计因素。因此，制造值得信赖的机器人对于这些辅助机器人被更广泛接受是必要的。我们采用参与式设计方法，评估了在家庭环境中推进值得信赖的机器人设计所涉及的各个方面。这是一个专注于支持一名行动不便的老年人及其护理伙伴的案例研究。通过团队多次迭代的协同开发，完成了大部分任务，以满足与机器人互动的老年夫妇的需求。我们的方法突出了可用性挑战、评估信任时采用多维方法的优点以及提高机器人可信度的协同设计策略。
