Elheet Ahmad M, Alaqtash Ramzi, Alhayek Ali M, Al-Na'seh Mohammad H, Albashtawi Yahia, Almohtasib Suliman, Al Rafai Mohammad E, Jaber Ruba M
Department of Diabetes and Endocrinology, Blackpool Teaching Hospitals NHS Foundation Trust, Blackpool, GBR.
Department of Anesthesiology, Jordan University Hospital, Amman, JOR.
Cureus. 2025 Aug 24;17(8):e90897. doi: 10.7759/cureus.90897. eCollection 2025 Aug.
Introduction Emotional intelligence (EI) refers to a set of abilities that enable individuals to recognize and understand emotions, regulate their own responses, maintain motivation, and effectively manage interpersonal interactions. EI plays a crucial role in a physician's daily practice. Higher EI has been linked to reduced burnout, stronger rapport with patients, improved communication skills, and other professional benefits. Methodology Using a cross-sectional observational design, 100 residents and physicians working at the University of Jordan Hospital in 2021 completed a questionnaire that included the Trait Emotional Intelligence Questionnaire-Short Form (TEIQue-SF) to assess global EI and its subscales. Results The mean global trait EI was 4.89 ± 0.80. A significant association was found between EI and medical specialty (p = 0.015). Psychiatrists had the highest mean global trait EI, while general surgeons had the lowest. Higher global trait EI was also positively associated with being a specialist. In addition, global trait EI correlated positively with salary, age, and job satisfaction. Conclusions The study identified several factors that may influence physicians' EI levels. Specialty appears to be an important determinant of EI, whereas gender did not predict EI. Further research is needed to explain these findings and to contribute to a broader understanding of EI, both in general and within the context of the doctor-patient relationship.
引言
情商(EI)指的是一系列能力,这些能力使个体能够识别和理解情绪、调节自身反应、保持动力并有效管理人际互动。情商在医生的日常实践中起着至关重要的作用。较高的情商与减轻职业倦怠、与患者建立更紧密的融洽关系、提高沟通技巧以及其他职业益处相关联。
方法
采用横断面观察设计,2021年在约旦大学医院工作的100名住院医师和医生完成了一份问卷,该问卷包括特质情商问卷简版(TEIQue - SF),以评估整体情商及其子量表。
结果
整体特质情商的平均值为4.89±0.80。研究发现情商与医学专业之间存在显著关联(p = 0.015)。精神科医生的整体特质情商平均值最高,而普通外科医生的平均值最低。较高的整体特质情商也与成为专科医生呈正相关。此外,整体特质情商与薪资、年龄和工作满意度呈正相关。
结论
该研究确定了几个可能影响医生情商水平的因素。专业似乎是情商的一个重要决定因素,而性别并不能预测情商。需要进一步的研究来解释这些发现,并有助于更广泛地理解情商,包括一般情况下以及医患关系背景下的情商。