Verby J E
JAMA. 1976 Nov 22;236(21):2413-4. doi: 10.1001/jama.236.21.2413.
The audiovisual interview with a patient in the office of the student physician or physician is an essential undergraduate, graduate, and postgraduate educational management tool. Immediate feedback and insight are obtained as to how the patient and educator perceive the performance and service of the student or professional. Therapeutic failures may be recognized, and misconceptions and misreading of verbal and nonverbal communications can be corrected immediately. There is access to integrating psychosocial and biologic variables, with a better chance to extract more valid information for creative problem-solving and less of a chance for therapeutic failures. The student recognizes and appreciates the therapy and healing in the dialogue.
在实习医生或医生办公室对患者进行视听访谈，是本科、研究生和毕业后教育管理的一项重要工具。能即时获得患者和教育者对学生或专业人员表现及服务的看法的反馈和见解。可以识别治疗失败的情况，还能立即纠正对言语和非言语沟通的误解及误读。有机会整合心理社会和生物学变量，更有可能提取更多有效信息以创造性地解决问题，减少治疗失败的可能性。学生在对话中认识并体会到治疗与康复的过程。
