Bullard M
Am J Occup Ther. 1983 Sep;37(9):624-9. doi: 10.5014/ajot.37.9.624.
Increasing public concern regarding the quality and cost of health care, present economic conditions, employee expectations for participative management, and increasing awareness of career opportunities have mandated that the occupational therapy manager base education and training needs on objective and validated data. The needs assessment strategy is a technique that can be used to identify training needs, match these needs to organizational goals and resources, and allow for employee participation. Several assessment methods are discussed and a report format is suggested. A report of assessed needs, subsequent training, and positive outcomes resulting from training could be included in the departmental quality assurance report, as well as in the yearly managerial plan. Since using this strategy, the author's department has been granted a substantial increase in monies for education and training.
公众对医疗保健质量和成本的关注度不断提高、当前的经济状况、员工对参与式管理的期望以及对职业机会的认识不断增强,这就要求职业治疗经理将教育和培训需求建立在客观且经过验证的数据基础上。需求评估策略是一种可用于识别培训需求、使这些需求与组织目标和资源相匹配并允许员工参与的技术。文中讨论了几种评估方法并建议了一种报告格式。评估需求报告、后续培训以及培训产生的积极成果可纳入部门质量保证报告以及年度管理计划中。自采用这一策略以来,作者所在的部门获得了大幅增加的教育和培训资金。