Reynolds M
Br Med J. 1978 Jun 24;1(6128):1673-6. doi: 10.1136/bmj.1.6128.1673.
One hundred patients on four general surgical wards in a large teaching hospital were interviewed about the information they had received about their illness and what they had been told about the investigations they had undergone. Fifty-five of them expressed some dissatisfaction and 14 were strongly dissatisfied. The way in which ward rounds were conducted was heavily criticised, but most patients did not object to the teaching of medical students at the bedside. Twenty-four patients would have liked more explanation about why investigations were performed, and 38 though that they had not been told enough about the results of their investigations. This lack of information led to anxiety and fear. The findings suggest that more effort is needed to improve communication between doctors and patients.
一家大型教学医院的四个普通外科病房的100名患者接受了访谈，询问他们所获得的关于自己病情的信息，以及被告知的关于他们所接受检查的情况。其中55人表示有些不满，14人强烈不满。查房的方式受到了严厉批评，但大多数患者并不反对医学生在床边教学。24名患者希望得到更多关于进行检查原因的解释，38名患者认为他们没有得到足够的检查结果信息。这种信息不足导致了焦虑和恐惧。研究结果表明，需要付出更多努力来改善医患之间的沟通。
