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预约失约的医学后果。

Medical consequences of missed appointments.

作者信息

Bigby J A, Pappius E, Cook E F, Goldman L

出版信息

Arch Intern Med. 1984 Jun;144(6):1163-6.

PMID:6732374
Abstract

"No-show" patients (n = 100) were matched by age and number of appointments scheduled in a six-month period with 100 control patients who kept an appointment. No-show patients were less likely than control patients to have chronic medical problems (78% v 94%, respectively) and to be receiving long-term medications (58% v 73%, respectively) at the time of entry into this study. At follow-up at 29 to 51 weeks, no-show and control patients did not differ significantly in the development of new medical problems or the exacerbation of old medical problems either before or after controlling for differences in baseline health status. No hospitalizations or deaths could be directly attributed to a missed appointment. No-show patients were more likely than control patients to say they felt better at follow-up (42% v 26%, respectively). No-show patients may believe the benefit of keeping an appointment is not worth the inconvenience or expense. We suggest that physicians should carefully justify the need for a follow-up visit and consider negotiating follow-up schedules with their patients.

摘要

“未就诊”患者(n = 100)与100名按时就诊的对照患者按年龄和六个月内预约就诊次数进行匹配。在进入本研究时,“未就诊”患者患慢性疾病的可能性低于对照患者(分别为78%对94%),且正在接受长期药物治疗的比例也低于对照患者(分别为58%对73%)。在29至51周的随访中,在控制基线健康状况差异之前或之后,“未就诊”患者和对照患者在新出现的医疗问题或旧有医疗问题的加重方面均无显著差异。没有住院或死亡可直接归因于错过预约。“未就诊”患者比对照患者更有可能表示在随访时感觉更好(分别为42%对26%)。“未就诊”患者可能认为按时就诊的益处不值得为此带来的不便或费用。我们建议医生应仔细说明随访就诊的必要性,并考虑与患者协商随访时间表。

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1
Medical consequences of missed appointments.预约失约的医学后果。
Arch Intern Med. 1984 Jun;144(6):1163-6.
2
Missed appointments at a Swiss university outpatient clinic.瑞士某大学门诊的预约失约情况。
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3
Factors associated with appointment keeping in a family practice residency clinic.家庭医学住院诊所中与预约就诊相关的因素。
J Fam Pract. 1994 Jan;38(1):25-9.
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Appointment-keeping behavior in adolescents: factors associated with follow-up appointment-keeping.青少年的预约就诊行为:与后续预约就诊相关的因素
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An appointment reminder system's effect on reducing the number of hypertension patients who drop out from care.预约提醒系统对减少高血压患者失访人数的影响。
Am J Prev Med. 1985 Sep-Oct;1(5):54-60.
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Compliance with post-hospitalization follow-up visits: rationing by inconvenience?住院后随访的依从性:因不便而进行配给?
Ethn Dis. 1999 Autumn;9(3):387-95.
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Missed appointments in an outpatient clinic for adolescents, an approach to predict the risk of missing.青少年门诊预约失约:一种预测失约风险的方法
J Adolesc Health. 2008 Jul;43(1):38-45. doi: 10.1016/j.jadohealth.2007.12.017. Epub 2008 Apr 18.
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Follow-up of pregnant teens at a hospital-based clinic.在一家医院附属诊所对青少年孕妇进行随访。
J Adolesc Health. 1995 Sep;17(3):193-7. doi: 10.1016/1054-139X(95)00004-C.
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Correlations between appointment keeping and reorganization of hospital ambulatory pediatric services.预约就诊与医院门诊儿科服务重组之间的相关性。
Pediatrics. 1979 Jul;64(1):81-7.

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Reduction and management of no-shows by family medicine residency practice exemplars.家庭医学住院医师培训实践范例中失约情况的减少与管理
Ann Fam Med. 2007 Nov-Dec;5(6):534-9. doi: 10.1370/afm.752.
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Patient compliance and medical research: issues in methodology.患者依从性与医学研究:方法学问题
J Gen Intern Med. 1994 Feb;9(2):96-105. doi: 10.1007/BF02600211.
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Outpatient consultation: interaction between the general internist and the specialist.门诊会诊:普通内科医生与专科医生之间的互动。
J Gen Intern Med. 1987 Mar-Apr;2(2):93-8. doi: 10.1007/BF02596304.
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Non-attendance or non-invitation? A case-control study of failed outpatient appointments.未就诊还是未被邀请?门诊预约未成功的病例对照研究。
BMJ. 1989 May 20;298(6684):1343-5. doi: 10.1136/bmj.298.6684.1343.
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Defaulters in general practice: reasons for default and patterns of attendance.全科医疗中的未就诊者:未就诊原因及就诊模式
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Practical problems of conducting patient-satisfaction surveys.开展患者满意度调查的实际问题。
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