Brismar B, Dahlgren B E, Larsson J
Crit Care Med. 1984 Aug;12(8):679-80. doi: 10.1097/00003246-198408000-00017.
The ability to recognize symptoms, to make priority decisions, to dispatch suitable ambulance transport and inform the crews, and finally, to initiate first aid via the caller is essential for optimum care of severely injured or ill patients outside the hospital. In Sweden, a special job-related course trains dispatch-center personnel to think in terms of symptoms and evolution of the victim's status, and to assess the level of seriousness.
识别症状、做出优先级决策、安排合适的救护车运输并通知急救人员，最后通过呼叫者实施急救的能力，对于在院外对重伤或重病患者进行最佳护理至关重要。在瑞典，一门与工作相关的特殊课程培训调度中心人员根据症状和受害者状况的演变进行思考，并评估严重程度。
