Martin E, Mitchell H
J R Coll Gen Pract. 1983 Jun;33(251):366-7.
A counsellor was included within the professional staff of a practice of 11,000 patients cared for by five partners. A review of her work over a 12-month period is described. Eighty-seven patients were counselled in 197 sessions. Thirty-five per cent of first appointments and 22 per cent of subsequent appointments were not kept. The problems dealt with most frequently were anxiety and stress, marital troubles and abortion. Patients perceived the service as giving relief by allowing them to talk and helping them to work out their problems.
在一家由五位合伙人负责照料11000名患者的医疗机构中,有一位咨询师是专业工作人员之一。本文描述了对她为期12个月工作的审查情况。在197次咨询中,为87名患者提供了咨询服务。首次预约的爽约率为35%,后续预约的爽约率为22%。最常处理的问题是焦虑和压力、婚姻问题以及堕胎问题。患者认为该服务通过让他们倾诉并帮助他们解决问题而减轻了痛苦。