Hasler J F
Dental School, University of Maryland at Baltimore 21201, USA.
J Dent Educ. 1995 Sep;59(9):874-7.
In summary, the best clinical education occurs in a setting of exemplary patient care. The critical factor is quality--not just technical quality, but those features by which patients judge quality. Commitment to service should be enhanced and barriers should be minimized in order to achieve efficient and personalized patient care. And, schools must always reach for a higher standard, (9) exceeding their patients' expectations. As Pacific Bell Telephone says in its commercials: "Good enough isn't."
总之,最佳的临床教育发生在堪称典范的患者护理环境中。关键因素是质量——不仅是技术质量,还包括患者用以评判质量的那些特征。应加强服务意识并尽量减少障碍,以实现高效且个性化的患者护理。而且,学校必须始终追求更高的标准,超越患者的期望。正如太平洋贝尔电话公司在其广告中所说:“做到足够好还不够。”