Baker K M
Nurs Econ. 1995 Sep-Oct;13(5):295-8, 317.
As health care organizations restructure their organizations based on a team-managed philosophy, staff nurses will need new skills to function successfully in this type of environment. Specifically, staff nurses will need improved conflict resolution skills. Training and nurse managers' modeling of effective resolution techniques are key elements in developing improved conflict resolution skills among staff nurses.
随着医疗机构基于团队管理理念进行组织架构重组，注册护士需要掌握新技能才能在这种环境中成功履职。具体而言，注册护士需要提升冲突解决能力。培训以及护士长对有效解决技巧的示范是提升注册护士冲突解决能力的关键要素。
