Snyder-Halpern R, Cannon M E
J Nurs Staff Dev. 1993 Jan-Feb;9(1):14-9.
Effective negotiation skills have been identified as an essential component of the nurse manager role. Application of the negotiation process in today's dynamic and competitive health care environment is frequently difficult and stressful for the novice nurse manager. The authors describe a Conceptual Model for Negotiation that can be used as a management development framework for the novice nurse manager.
有效的谈判技巧已被确认为护士长角色的一个重要组成部分。在当今动态且竞争激烈的医疗环境中，对新手护士长而言，应用谈判过程常常既困难又充满压力。作者们描述了一种谈判概念模型，它可用作新手护士长的管理发展框架。
