Wenning K, King S
Clifford W. Beers Guidance Clinic, New Haven, Connecticut 06511, USA.
Psychiatr Serv. 1995 Aug;46(8):831-3. doi: 10.1176/ps.46.8.831.
As one of several strategies to improve attendance and reduce the size of the waiting list at a child psychiatric clinic serving urban, multiproblem clients, parents were required to attend a free pretreatment orientation group meeting. The rate of missed appointments among families not oriented to the clinic was compared with that of families who attended the orientation meeting. The orientation process significantly improved attendance at intake appointments but did not appear to affect attendance at subsequent appointments. It screened out unmotivated parents, reduced the size of the waiting list, and allowed greater access to clinic services.
作为改善一家为城市多问题客户服务的儿童精神病诊所就诊率并缩短等候名单的若干策略之一，要求家长参加一个免费的预处理指导小组会议。将未接受诊所指导的家庭的失约率与参加指导会议的家庭的失约率进行了比较。指导过程显著提高了初次预约的就诊率，但似乎并未影响后续预约的就诊率。它筛选出了积极性不高的家长，缩短了等候名单的长度，并使更多人能够获得诊所服务。
