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医疗工作场所中的文化多样性与冲突。

Cultural diversity and conflict in the health care workplace.

作者信息

Lowenstein A J, Glanville C

出版信息

Nurs Econ. 1995 Jul-Aug;13(4):203-9, 247.

PMID:7630441
Abstract

Cultural diversity issues affect the health care workplace and nursing practice. The Lowenstein-Glanville conflict model can be used for assessing and intervening in racial and status conflict in hospital settings. Implications for nursing practice include recognizing that cultural diversity will continue to grow in the health care workplace. Nurses must increase sensitivity, become aware of cultural nuances and issues, and make cultural assessment a routine part of their assessment and planning, not only for patient care, but also with their co-workers and subordinates.

摘要

文化多样性问题影响着医疗保健工作场所和护理实践。洛温斯坦 - 格兰维尔冲突模型可用于评估和干预医院环境中的种族和地位冲突。对护理实践的启示包括认识到文化多样性在医疗保健工作场所将持续增加。护士必须提高敏感度,了解文化细微差别和问题,并将文化评估作为其评估和规划的常规部分,不仅用于患者护理,也用于与同事和下属的相处。

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