Petermann B A, Springer P, Farnsworth J
Nurs Manage. 1995 Feb;26(2):51-3.
Surviving the stressful days nurses encounter in today's health-care environment involves sophisticated coping skills. This qualitative study found nurses responded with the use of "I" or "they" approaches to stressful situations. Nursing leaders are offered strategies for identifying and relating to these two groups of staff.
在当今医疗环境中，护士要度过充满压力的日子，需要具备复杂的应对技巧。这项定性研究发现，护士在面对压力情况时会采用“我”或“他们”的方式来应对。本文为护理领导者提供了一些策略，用于识别这两类员工并与他们建立联系。
