Paquin L, Lapierre S, Jourdan-Ionescu C
Sante Ment Que. 1994 Fall;19(2):191-209.
The goal of this study was to evaluate the impact of an awareness program aimed at experienced personnel and personnel in training who provide healthcare services to patients with AIDS. The purpose of the program was to prepare healthcare staff psychically in working with patients. Six groups of approximately ten people each watched a video showing a nurse stating her concerns about AIDS. After the video, people were encouraged to express their own emotions regarding the disease and people suffering from it. Other participants making up a control group did not attend the discussion. All subjects (N = 124) completed questionnaires on their attitudes and knowledge about AIDS before and after the discussion. Results show an improvement of attitudes with respect to homosexuality, as well as a better understanding of AIDS. However, these observations do not seem to correspond with a more favourable attitude towards AIDS patients. An analysis of these discussions reveals that there is a conflict between the will to help patients and the feeling of shame when faced with the difficulty of showing empathy. As a result, the authors recommend that training programs aimed at healthcare personnel be geared to alleviate this conflict.