Recker D, Oie M
Bellin Hospital, Green Bay, WI.
J Nurs Care Qual. 1994 Jul;8(4):25-32. doi: 10.1097/00001786-199407000-00005.
The paradigm is shifting in health care. The current emphasis is on total quality management (TQM). The authors describe a model, Quality in Daily Work (QIDW), which may be used to assist in the implementation of TQM at the unit level. QIDW is patterned after Juran's Trilogy of quality planning, quality control, and quality improvement.
医疗保健领域的范式正在发生转变。当前的重点是全面质量管理(TQM)。作者描述了一种名为“日常工作中的质量”(QIDW)的模式,该模式可用于协助在单位层面实施全面质量管理。QIDW是仿照朱兰的质量计划、质量控制和质量改进三部曲构建的。