Fitzpatrick M J
Patient Care Services, Grant Medical Center, Columbus, OH.
J Nurs Adm. 1994 Dec;24(12):20-7. doi: 10.1097/00005110-199412000-00008.
Quality improvement teams have the ability to enhance processes that impact care delivery. Organizations must use a framework for documentation and communication of the team's work that is congruent with expectations by the Joint Commission on Accreditation of Healthcare Organizations (JCAHO) and that nurse executives can apply the expectations to the activities of their departments. The author discusses one such framework, based on 1994 standards, and presents a team report form illustrating communication of the team's efforts using JCAHO terminology.
质量改进团队有能力改进影响医疗服务提供的流程。组织必须使用一个框架来记录和沟通团队的工作,该框架要符合医疗组织认证联合委员会(JCAHO)的期望,并且护士管理人员能够将这些期望应用于其部门的活动。作者讨论了一个基于1994年标准的此类框架,并展示了一份团队报告表格,该表格用JCAHO的术语说明了团队工作的沟通情况。