Collaborative care: a professional model that influences job satisfaction.

At Overland Park Regional Medical Center/Columbia/HCA, Inc., the challenge was to implement a new patient care delivery model and measure the effect of this model on job satisfaction. In reviewing the literature, experts on case management/managed care noted a relationship between this form of practice model and high levels of job satisfaction. However, this relationship was not well illustrated through research studies. Analysis of this implementation plan demonstrated that managed care had a positive impact on job satisfaction.