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护理实践环境、员工留用与护理质量。

The nursing practice environment, staff retention, and quality of care.

作者信息

Leveck M L, Jones C B

机构信息

National Institute of Nursing Research, National Institutes of Health, Bethesda, Maryland, USA.

出版信息

Res Nurs Health. 1996 Aug;19(4):331-43. doi: 10.1002/(SICI)1098-240X(199608)19:4<331::AID-NUR7>3.0.CO;2-J.

Abstract

The effects of key factors in the nursing practice environment--management style, group cohesion, job stress, organizational job satisfaction, and professional job satisfaction--on staff nurse retention and process aspects of quality of care were examined. Hinshaw and Atwood's (1985) anticipated turnover model was modified and expanded to include relevant antecedent and outcome variables. The four-stage theoretical model was tested using data from 50 nursing units at four acute care hospitals in the southeast. The model explained 49% of the variance in staff nurse retention and 39% of the variance in process aspects of quality of nursing care. Study findings warrant careful consideration in light of recent practice environment changes: experience on the unit and professional job satisfaction were predictors of staff nurse retention; job stress and clinical service were predictors of quality of care. The variable contributing the most to indirect, and in turn, total model effects, was that of management style. These results substantiate the belief that aspects of the practice environment affect staff nurse retention, and most importantly, the quality of care delivered on hospital nursing units.

摘要

研究考察了护理实践环境中的关键因素——管理风格、团队凝聚力、工作压力、组织工作满意度和职业工作满意度——对注册护士留职率以及护理质量流程方面的影响。对欣肖和阿特伍德(1985年)的预期离职模型进行了修改和扩展,纳入了相关的先行变量和结果变量。使用来自东南部四家急症护理医院50个护理单元的数据对这个四阶段理论模型进行了检验。该模型解释了注册护士留职率差异的49%以及护理质量流程方面差异的39%。鉴于近期实践环境的变化,研究结果值得认真考虑:在护理单元的工作经历和职业工作满意度是注册护士留职率的预测因素;工作压力和临床服务是护理质量的预测因素。对间接效应进而对整个模型效应贡献最大的变量是管理风格。这些结果证实了这样一种观点,即实践环境的各个方面会影响注册护士的留职率,最重要的是,会影响医院护理单元提供的护理质量。

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