Employee perceptions of workplace health and safety issues. Can a questionnaire contribute to health needs assessment?

A questionnaire survey was conducted to determine attitudes and perceptions of employees of a Scottish local authority of the role of occupational health services. Questions were included covering the following areas: influences on health, the effect of the workplace on health, satisfaction with work and working conditions, the role of occupational health services, and personal health experience. Most of the survey respondents believed that the prime function of an occupational health service is to ensure a safe working environment. However, it was indicated that management has responsibility for employee welfare at work and that an appropriate management structure to address safety issues should be accessible. In addition, employees would like the occupational health service to provide some health promotional activities, particularly stress management courses and the opportunity for exercise.