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评估护理实践:满意度的代价是什么?

Evaluating nursing practice: satisfaction at what cost?

作者信息

Bethel S, Ridder J

出版信息

Nurs Manage. 1994 Sep;25(9):41-3, 46-8.

PMID:8075952
Abstract

Nursing research is essential to evaluate professional practice components during changes in care delivery focused upon patient outcomes. Two units were studied before and after a work redesign to patient-centered care. The pilot study combined two satisfaction tools and surveyed patients, registered nurses and clinical support personnel. As a result, roles were reevaluated and the educational process strengthened.

摘要

护理研究对于在以患者结果为重点的护理服务提供变革期间评估专业实践组成部分至关重要。在一项以患者为中心的护理工作重新设计前后,对两个科室进行了研究。该试点研究结合了两种满意度工具,并对患者、注册护士和临床支持人员进行了调查。结果,对角色进行了重新评估,并加强了教育过程。

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