Tang P C, Patel V L
Hewlett-Packard Laboratories, Palo Alto, CA 94303.
Int J Biomed Comput. 1994 Jan;34(1-4):139-48. doi: 10.1016/0020-7101(94)90017-5.
Lack of good user interfaces has been a major impediment to the acceptance and routine use of health-care professional workstations. Health-care providers, and the environment in which they practice, place strenuous demands on the interface. User interfaces must be designed with greater consideration of the requirements, cognitive capabilities, and limitations of the end-user. The challenge of gaining better acceptance and achieving widespread use of clinical information systems will be accentuated as the variety and complexity of multi-media presentation increases. Better understanding of issues related to cognitive processes involved in human-computer interactions is needed in order to design interfaces that are more intuitive and more acceptable to health-care professionals. Critical areas which deserve immediate attention include: improvement of pen-based technology, development of knowledge-based techniques that support contextual presentation, and development of new strategies and metrics to evaluate user interfaces. Only with deliberate attention to the user interface, can we improve the ways in which information technology contributes to the efficiency and effectiveness of health-care providers.
缺乏良好的用户界面一直是阻碍医疗保健专业工作站被接受和常规使用的主要因素。医疗保健提供者及其工作环境对界面提出了严格要求。用户界面的设计必须更多地考虑最终用户的需求、认知能力和局限性。随着多媒体呈现的多样性和复杂性增加，提高临床信息系统的接受度并实现广泛使用的挑战将更加突出。为了设计出更直观且更易被医疗保健专业人员接受的界面，需要更好地理解与人机交互中认知过程相关的问题。值得立即关注的关键领域包括：改进基于笔的技术、开发支持上下文呈现的基于知识的技术，以及开发评估用户界面的新策略和指标。只有刻意关注用户界面，我们才能改进信息技术提高医疗保健提供者效率和效果的方式。
