van de Vliert E, Euwema M C
Department of Social and Organizational Psychology, University of Groningen, The Netherlands.
J Pers Soc Psychol. 1994 Apr;66(4):674-87. doi: 10.1037//0022-3514.66.4.674.
Handling social conflict is usually described in terms of 2 dimensions that either cause the behavior (concern for one's own and others' goals) or that result from it (integration and distribution). In contrast, agreeableness and activeness are common factors of modes and taxonomies of conflict behavior that do not confound independent and dependent variables. This article specifies the extent to which avoiding, accommodating, compromising, problem solving, indirect fighting, and 2 forms of direct fighting--issue fighting and outcome fighting--each positively or negatively relate to agreeableness and activeness. Systematic observations of videotaped simulations by 82 male police sargeants handling a standardized conflict with either a subordinate or a superior supported and refined this metataxonomy.
处理社会冲突通常从两个维度来描述,这两个维度要么引发行为(对自身和他人目标的关注),要么是行为产生的结果(整合与分配)。相比之下,宜人性和积极性是冲突行为模式和分类法的共同因素,不会混淆自变量和因变量。本文明确了回避、迁就、妥协、解决问题、间接争斗以及两种直接争斗形式——议题争斗和结果争斗——各自与宜人性和积极性呈正相关或负相关的程度。82名男性警佐对与下属或上级进行标准化冲突的录像模拟进行的系统观察,支持并完善了这一超分类法。