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护理部门的质量要求:通用框架的制定与应用

Quality requirements in nursing departments: development and use of a general framework.

作者信息

Visser G, de Bekker J

机构信息

Executive for Quality Assurance, University Hospital Nijmegen St Radboud, The Netherlands.

出版信息

Qual Assur Health Care. 1993 Sep;5(3):255-9. doi: 10.1093/intqhc/5.3.255.

DOI:10.1093/intqhc/5.3.255
PMID:8260644
Abstract

The nursing staff of the Nijmegen University Hospital has implemented a project to formulate and evaluate objectives of quality of care. A quality profile, formulated on a national level, has been used as a guide in quality projects at nursing units for four years. The results of these quality projects show a lot of definite quality improvements and also a large number of quality requirements. In 1991 an inventory was made of these requirements. A specific method was used to select these requirements. Finally, a new framework of quality requirements was formulated. This framework offers the Nijmegen University Hospital possibilities such as: (i) being a source from which targets may be selected for quality improvement projects; (ii) requirements being made operational and used to measure the quality of nursing care.

摘要

奈梅亨大学医院的护理人员实施了一个项目,以制定和评估护理质量目标。一个在国家层面制定的质量概况,已被用作护理单元质量项目的指南长达四年。这些质量项目的结果显示出许多明确的质量改进以及大量的质量要求。1991年对这些要求进行了清查。采用了一种特定方法来选择这些要求。最后,制定了一个新的质量要求框架。该框架为奈梅亨大学医院提供了如下可能性:(i)作为一个可从中为质量改进项目选择目标的来源;(ii)使要求具有可操作性并用于衡量护理质量。

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