Richardson A K, Elwood J M, McNoe B, Bang E
Department of Preventive and Social Medicine, University of Otago School of Medicine.
N Z Med J. 1994 Feb 9;107(971):36-8.
By surveying participants in a pilot breast cancer screening programme, to measure satisfaction with the screening service, to provide feedback for programme staff, to obtain an indication of future participation, and to collect information about costs to women.
A self administered questionnaire was posted to representative samples of urban and rural women (total 474) who had participated in the Otago-Southland pilot breast cancer screening programme in its first year of operation.
There was a 93% response rate to the survey, after one reminder letter. Although some demographic characteristics of urban and rural women differed, their opinions about the screening programme were similar. Satisfaction with the service is extremely high, with 94% of respondents planning to participate again in two years.
The Otago-Southland pilot programme provides a service which is regarded as satisfactory by the great majority of participants.
通过对一项乳腺癌筛查试点项目的参与者进行调查,衡量对筛查服务的满意度,为项目工作人员提供反馈,了解未来参与情况的指标,并收集有关女性费用的信息。
向在奥塔哥 - 南地乳腺癌筛查试点项目运营第一年参与的城市和农村女性代表性样本(共474人)发放了一份自填式问卷。
在发出一封催复信后,调查的回复率为93%。尽管城市和农村女性的一些人口统计学特征有所不同,但她们对筛查项目的看法相似。对服务的满意度极高,94%的受访者计划在两年后再次参与。
奥塔哥 - 南地试点项目提供的服务被绝大多数参与者认为是令人满意的。