Rycraft J R
University of Illinois at Urbana-Champaign 61801.
Soc Work. 1994 Jan;39(1):75-80.
Nationwide, social services agencies continue to report difficulties in the retention of public child welfare caseworkers. As service demands placed on the child welfare system continue to increase, the need for an experienced and competent work force becomes imperative. Previous studies have identified the reasons for the high turnover rate among child welfare caseworkers. This article reports the findings of an exploratory study to identify factors that may influence some caseworkers to continue employment in public child welfare when so many others are leaving. From comprehensive focused interviews with 23 caseworkers, the following four factors of retention emerged: (1) mission, (2) goodness of fit, (3) supervision, and (4) investment. The importance of the relationship with the agency and the four factors in the retention of public child welfare caseworkers is discussed.
在全国范围内，社会服务机构持续报告称，在挽留公共儿童福利工作者方面存在困难。随着儿童福利系统面临的服务需求不断增加，拥有一支经验丰富且能力胜任的劳动力队伍变得至关重要。此前的研究已明确了儿童福利工作者高离职率的原因。本文报告了一项探索性研究的结果，以确定在众多人离职的情况下，可能影响一些工作者继续留在公共儿童福利领域工作的因素。通过对23名工作者进行全面深入的访谈，得出了以下四个留任意愿因素：（1）使命，（2）契合度，（3）监督，以及（4）投入。本文还讨论了与机构的关系以及这四个因素在挽留公共儿童福利工作者方面的重要性。
