McVey C, Moore L E
Nurs Manage. 1993 Jun;24(6):68I, 68L, 68N.
The widespread mediocrity perceived by nurse managers in their staffs can be viewed from a different perspective--the present state of society in general. This may enable leaders to deal with some of the prevailing staff attitudes as indicative of "problems of workers" rather than "problems workers." Seen in this way, they become amenable to innovative approaches--especially through empowerment of workers to be "part of the solution." Personnel who continue to grow and develop often can be encouraged to internalize a vision which will eliminate mediocrity, increase job satisfaction and improve patient care.
护士管理者在其员工中察觉到的普遍平庸现象,可以从另一个角度来看待——即整个社会的现状。这可能使领导者将一些普遍存在的员工态度视为“工人的问题”而非“有问题的工人”的表现。从这个角度看,这些态度就易于接受创新方法——特别是通过赋予员工权力,使其成为“解决问题的一部分”。那些持续成长和发展的员工通常可以被鼓励将一种愿景内化,这种愿景将消除平庸、提高工作满意度并改善患者护理。