Aydin C E, Rosen P N, Jewell S M, Felitti V J
Cedars-Sinai Medical Center, Los Angeles, CA, USA.
Proc Annu Symp Comput Appl Med Care. 1995:824-8.
CompuHx* is an Interactive Health Appraisal System (IHAPS) used in the examining room at Kaiser-Permanente's San Diego Department of Preventive Medicine to record patient information, assist in diagnosis, and provide a legible summary of findings. The purpose of the present project was to examine the impact of computer use in the examining room on patient satisfaction with the Health Appraisal experience. Survey results showed no significant differences in patient satisfaction between patients whose examiners used CompuHx and those whose examiners did not. These findings indicate that, in the eyes of the patients surveyed, clinician use of a computer in the examining room did not depersonalize their relationship with the clinician, nor did it enhance satisfaction with the thoroughness of the exam or confidence in the examiner's findings.
CompuHx*是一种交互式健康评估系统（IHAPS），用于凯撒-永久医疗集团圣地亚哥预防医学部的检查室，以记录患者信息、辅助诊断并提供清晰的检查结果总结。本项目的目的是研究在检查室使用计算机对患者对健康评估体验的满意度的影响。调查结果显示，使用CompuHx的检查人员检查的患者与未使用CompuHx的检查人员检查的患者在患者满意度方面没有显著差异。这些发现表明，在所调查的患者眼中，临床医生在检查室使用计算机既没有使他们与临床医生的关系变得冷漠，也没有提高对检查全面性的满意度或对检查人员检查结果的信心。
