商业代理服务的工作量。
The workload of a commercial deputizing service.
作者信息
Murray T S, Barber J H
出版信息
J R Coll Gen Pract. 1977 Apr;27(177):209-11.
Abstract
The analysis of 1,098 calls to a commercial deputizing service during a period of four weeks is described. Approximately 20 per cent of the calls were for illnesses considered potentially life-threatening while in 22 per cent telephone advice was given and the patient was not visited by the deputy on call.
摘要
本文描述了在为期四周的时间里，对一家商业代理服务机构接到的1098个电话的分析情况。约20%的电话是关于被认为有潜在生命危险的疾病，而22%的情况是提供了电话建议，随叫随到的代理人没有去看望患者。
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