Crowe M G, Hurwood D S, Taylor R W
Br Med J. 1976 Jun 26;1(6025):1582-4. doi: 10.1136/bmj.1.6025.1582.
In one year, 920 "out-of-hours" calls were received by a partnership of three general practitioners working from a health centre in semi-rural Leicestershire. The partners on duty saw 588 patients. Out of 898 patients on whom information was available only 75 (8-5%) were referred to hospital, mainly as casualties. The results are compared with a study of deputising services, and it is concluded that a partnership covering its own out-of-hours calls can provide a more personal service and appears to make fewer demands on NHS resources.
在一年时间里，莱斯特郡半乡村地区一个健康中心的三位全科医生组成的合作团队接到了920个“非工作时间”的电话。值班的医生诊治了588名患者。在有信息可查的898名患者中，只有75名（8.5%）被转诊至医院，主要是作为急诊患者。研究结果与一项关于代理服务的研究进行了比较，得出的结论是，负责处理自身非工作时间电话的合作团队能够提供更个性化的服务，而且似乎对国民医疗服务体系资源的需求更少。
