Phillips K A, Bero L A
Department of General Internal Medicine, School of Medicine, University of California, San Francisco 94105, USA.
Int J Qual Health Care. 1996 Feb;8(1):21-30. doi: 10.1093/intqhc/8.1.21.
There is increased emphasis on improving the quality of health care by obtaining and disseminating information about the effectiveness and outcomes of care and by facilitating more consumer input participation in decision-making. We examine barriers to information use and the challenges that these barriers pose for effectiveness research. We divide our discussion into four goals of effectiveness research. These are: (1) to provide more information so that consumers, providers and policymakers can make "rational" decisions; (2) to incorporate patient preferences into health care decisions; (3) to develop guidelines that incorporate both individual perspectives and societal perspectives; (4) to use information to improve the practice of health care. We discuss four recommendations for improving the use of information: (1) the evidence on how people actually make decisions should be used to inform the design and implementation of effectiveness research; (2) decision-making should be structured through guidelines and policies; (3) criteria should be developed for determining which guidelines should fully incorporate patient preferences; (4) safeguards should be established to guard against misuse of information.
人们越来越强调通过获取和传播有关医疗保健有效性和结果的信息,以及通过促进更多消费者参与决策来提高医疗保健质量。我们研究了信息使用的障碍以及这些障碍对有效性研究构成的挑战。我们将讨论分为有效性研究的四个目标。这些目标是:(1)提供更多信息,以便消费者、医疗服务提供者和政策制定者能够做出“理性”决策;(2)将患者偏好纳入医疗保健决策;(3)制定既纳入个人观点又纳入社会观点的指南;(4)利用信息改善医疗保健实践。我们讨论了改善信息使用的四项建议:(1)关于人们实际如何做出决策的证据应被用于为有效性研究的设计和实施提供信息;(2)决策应通过指南和政策进行结构化;(3)应制定标准以确定哪些指南应充分纳入患者偏好;(4)应建立保障措施以防止信息被滥用。