Whitty P M, Shaw I H, Goodwin D R
Northern and Yorkshire Regional Health Authority, Newcastle upon Tyne.
Anaesthesia. 1996 Apr;51(4):327-32. doi: 10.1111/j.1365-2044.1996.tb07741.x.
A questionnaire to evaluate patient satisfaction following general anaesthesia was designed with the aid of focus groups. A subsequent audit identified aspects of care which could be improved on the basis of responses to the satisfaction questionnaire. It is possible to design a discriminating satisfaction questionnaire for general anaesthesia.