Macdonald A
Can Oper Room Nurs J. 1996 Mar-Apr;14(1):19-23.
Historically, quality and performance evaluation have been considered a management responsibility and have been completed retrospectively. In this article, I am proposing a radical shift. Specifically, I am encouraging the elimination of performance appraisals and, in their place, the introduction of continuous progress reviews and competency assessments which are initiated by each individual, not by management. Quality care will continuously improve in direct relationship to improved personnel competence which can be measured by using established quality indicators and expected client outcomes.
从历史上看，质量和绩效评估一直被视为管理层的职责，并且是事后进行的。在本文中，我提出了一个根本性的转变。具体而言，我主张取消绩效评估，取而代之的是引入由个人而非管理层发起的持续进展评估和能力评估。优质护理将与人员能力的提升直接相关，而人员能力可以通过既定的质量指标和预期的客户结果来衡量，从而不断得到改善。
