Millar B, Maggs C, Warner V, Whale Z
J Clin Nurs. 1996 Jul;5(4):263-7. doi: 10.1111/j.1365-2702.1996.tb00261.x.
The questions 'what is it that you want from nursing?' and 'how would you know when you have got what you want from nursing?' were put to patients, nurses and other health professionals. The patients identified essential qualities of nurses. Problems within the nursing group are identified. The view of each group on the other's work is discussed. Areas of consensus related to respect, communication, competence, co-operation and context. Indicators or measures of the consensus areas are reported.
向患者、护士及其他医疗专业人员提出了“你希望从护理工作中得到什么?”以及“你如何知道自己从护理工作中得到了你想要的东西?”这两个问题。患者明确了护士的基本素质。找出了护理团队内部的问题。讨论了各群体对其他群体工作的看法。达成共识的领域涉及尊重、沟通、能力、合作及环境。报告了共识领域的指标或衡量标准。