Barkley T W
Semin Perioper Nurs. 1996 Jul;5(3):132-9.
This article explores negotiation and related theories involved in the negotiation process. Philosophical views, stages, and various negotiation styles are discussed. Particularly, principled negotiation is addressed as a useful framework for conflict resolution. In addition, barriers, strategies, and skills inherent to the negotiation process are explored. Finally, a case application is presented to highlight the potential effectiveness of using successful negotiation tactics in the perioperative nursing setting.
本文探讨了谈判及谈判过程中涉及的相关理论。讨论了哲学观点、阶段以及各种谈判风格。特别地,原则性谈判作为一种解决冲突的有用框架被提及。此外,还探讨了谈判过程中固有的障碍、策略和技巧。最后,给出了一个案例应用,以突出在围手术期护理环境中运用成功谈判策略的潜在有效性。