Long S
Department of General Practice, Northern General Hospital, Sheffield, England.
J Adv Nurs. 1996 May;23(5):935-41. doi: 10.1046/j.1365-2648.1996.10911.x.
This study explored members' perceptions of teamwork in two primary health care teams (PHCTs). It also examined the effect of a team-building intervention on members' perceptions centred around five topics: the PHCT, role perception, communication, leadership and conflict. The study used a qualitative approach with semistructured interviews before and after the intervention. It was found that members perceived each other's roles only in the light of their interactions with each other. Issues of hierarchy in leadership and interpersonal conflicts were raised. It is concluded that the team-building intervention had some positive effects on team members' perceptions and behaviour. However, further research is needed into management structures and conflict resolution in the PHCT.
本研究探讨了两个初级卫生保健团队（PHCTs）成员对团队合作的看法。它还考察了团队建设干预措施对成员围绕五个主题的看法的影响，这五个主题是：初级卫生保健团队、角色认知、沟通、领导和冲突。该研究采用定性方法，在干预前后进行半结构化访谈。研究发现，成员们仅根据彼此之间的互动来感知对方的角色。研究还提出了领导层级和人际冲突的问题。研究得出结论，团队建设干预措施对团队成员的看法和行为产生了一些积极影响。然而，需要对初级卫生保健团队的管理结构和冲突解决进行进一步研究。
