评估无家可归者的药物滥用治疗需求：基于电话的交互式语音应答系统。
Assessing substance abuse treatment needs among the homeless: a telephone-based interactive voice response system.
作者信息
Aiemagno S A, Cochran D, Feucht T E, Stephens R C, Butts J M, Wolfe S A
机构信息
Center for Health Sciences and Human Services, Cleveland State University, Ohio 44115, USA.
出版信息
Am J Public Health. 1996 Nov;86(11):1626-8. doi: 10.2105/ajph.86.11.1626.
Abstract
OBJECTIVES
We report on a pilot project that used a telephone-based interactive voice response system accessed by cellular phones at diverse sites, to interview homeless persons on their need for alcohol and other drug treatment.
METHODS
Using this technique we surveyed 207 homeless adults at eight shelters in Cleveland, Ohio.
RESULTS
The cellular approach was comparable to human-administered interviews in reliability and validity and yielded higher self-reported levels of drug use.
CONCLUSIONS
Cellular telephones and interactive voice response interviewing systems can be useful tools in assessing for the health-service needs of difficult-to-reach populations.
摘要
目的
我们报告了一个试点项目，该项目使用基于电话的交互式语音应答系统，通过不同地点的手机访问，就无家可归者对酒精和其他药物治疗的需求进行访谈。
方法
我们使用这种技术对俄亥俄州克利夫兰市八个收容所的207名无家可归成年人进行了调查。
结果
手机访问方法在可靠性和有效性方面与人工访谈相当，且自我报告的药物使用水平更高。
结论
手机和交互式语音应答访谈系统可以成为评估难以接触人群健康服务需求的有用工具。
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