Cromarty I
Br J Gen Pract. 1996 Sep;46(410):525-8.
The consultation has been widely examined, but chiefly from the doctor's standpoint. Comparatively little is known about how patients view the event even though shared understanding is an accepted goal of each consultation.
The aim of the study was to describe the range and types of thoughts which patients have during their consultations.
In semistructured interviews, prompted by video playback and transcript, 18 patients gave detailed accounts of their thoughts and feelings during a recent consultation.
The study confirmed patients' central desire for understanding but also revealed a complex mix of other thoughts. Multiple problems and aims were usual. Patients routinely considered their relationship with the doctor, the doctor's willingness, ability and available time, and altered their behaviour accordingly.
Patients and doctors have different models of the consultation-better understanding of how patients consult should lead to better training for doctors and improve shared understanding.
会诊已得到广泛研究,但主要是从医生的角度。尽管共同理解是每次会诊公认的目标,但对于患者如何看待这一过程却知之甚少。
本研究的目的是描述患者在会诊期间的想法范围和类型。
在半结构化访谈中,通过播放视频和提供文字记录进行引导,18名患者详细讲述了他们在最近一次会诊期间的想法和感受。
该研究证实了患者对理解的核心诉求,但也揭示了其他想法的复杂组合。通常存在多个问题和目标。患者会常规性地考虑他们与医生的关系、医生的意愿、能力和可用时间,并据此改变自己的行为。
患者和医生对会诊有不同的模式——更好地理解患者的会诊方式应能为医生带来更好的培训,并增进共同理解。