Mackenzie C F, Jefferies N J, Hunter W A, Bernhard W N, Xiao Y
Department of Anesthesiology, University of Maryland School of Medicine, Baltimore 21201-1192, USA.
Hum Factors. 1996 Dec;38(4):623-35. doi: 10.1518/001872096778827297.
We compared the performance deficiencies of airway management captured by three types of self-reports with those identified through video analysis. The three types of self-reports were the anesthesia record (a patient record constructed during the course of treatment), the anesthesia quality assurance (AQA) report (a retrospective report as a part of the trauma center's quality assurance process), and a posttrauma treatment questionnaire (PTQ), which was completed immediately after the case for the purposes of this research. Video analysis of 48 patient encounters identified 28 performance deficiencies related to airway management in 11 cases (23%). The performance deficiencies took the form of task omissions or practices that lessened the margin of patient safety. In comparison, AQA reports identified none of these performance deficiencies, the anesthesia records identified 2 (of 28), and the PTQs suggested contributory factors and corrective measures for 5 deficiencies. Furthermore, video analysis provided information about the context of and factors contributing to the identified performance deficiencies, such as failures in adherence to standard operating procedures and in communications.
我们将三种类型的自我报告所记录的气道管理操作缺陷与通过视频分析确定的操作缺陷进行了比较。这三种自我报告分别是麻醉记录(治疗过程中生成的患者记录)、麻醉质量保证(AQA)报告(作为创伤中心质量保证流程一部分的回顾性报告)以及创伤后治疗问卷(PTQ),本研究中该问卷在病例结束后立即填写。对48例患者诊疗过程的视频分析发现,11例(23%)存在28项与气道管理相关的操作缺陷。这些操作缺陷表现为任务遗漏或降低患者安全系数的操作。相比之下,AQA报告未发现这些操作缺陷中的任何一项,麻醉记录发现了28项中的2项,而PTQ指出了5项缺陷的促成因素和纠正措施。此外,视频分析还提供了有关已确定操作缺陷的背景及促成因素的信息,例如未遵守标准操作程序和沟通方面的失误。